FAQ
To track your order, log into your account and navigate to the "Orders" section. Once your order is shipped, our admin will update the courier tracking number. You can use this tracking number to monitor the status of your delivery.
You can connect with our customer service team by emailing us at customercare@luv-era.com or WhatsApp us at 011-5585 8202. You can also fill out the contact form on our Contact Us page or reach out via Facebook or Instagram.
No, you can place an order as a guest. However, creating an account allows you to track your orders, save your address details, and enjoy a faster checkout process in the future.
We accept a variety of payment methods, including major debit & credit cards, online banking and platform wallet. The available options will be displayed at checkout.